LivingSocial and Groupon Join Forces FAQ

What will happen to my LivingSocial account? Will I still be able to use my current vouchers?
As a LivingSocial user, your account will stay the same. You'll be able to log in to livingsocial.com as you always have. All of your vouchers, credits, and Deal Bucks will remain redeemable and accessible from your livingsocial.com account.

We will explore opportunities for us to streamline the livingsocial.com and Groupon.com experience, and we'll let you know as soon as anything changes.

What if I have LivingSocial Deal Bucks in my account?
Accessing and redeeming livingsocial.com Deal Bucks remains the same.
You can view your Deal Bucks in your livingsocial.com account. Any Deal Bucks in your account automatically apply to your next eligible LivingSocial purchase.

We will explore opportunities for us to streamline the livingsocial.com and Groupon.com experience, and we'll let you know as soon as anything changes.

Can I use my LivingSocial Deal Bucks on Groupon purchases?
LivingSocial Deal Bucks will only apply to LivingSocial purchases, they cannot be applied to Groupon.com purchases. Learn more about how livingsocial.com Deal Bucks are applied to your purchases.

Will both companies accept refunds/returns?
All refund policies for livingsocial.com still apply for livingsocial.com purchases. See livingsocial.com's refund policy.

Will I automatically begin receiving LivingSocial emails?
As a livingsocial.com subscriber, your email subscriptions will not change automatically. If you don't already have a Groupon.com account, you can access great deals and special promotions on Groupon by signing up.

If you are already a subscriber to Groupon, there's nothing further for you to do—all email subscriptions on your Groupon account are unchanged.

Will the app/website change?
We're exploring opportunities to better serve the needs of local businesses and customers. You'll still be able to take advantage of offers on both livingsocial.com and Groupon.com.

Some deals featured on livingsocial.com will link you to an offer on Groupon.com. If you have not previously created a Groupon.com account, you'll need to create one to check out on Groupon.

What happens to all my personal information in my LivingSocial account? Will that information be shared with Groupon?
LivingSocial will always prioritize the protection of your private information. We take the security of your personal information very seriously.

For more information, see our full Privacy Policy.

Where do I direct customer service inquiries?
Both LivingSocial and Groupon Customer Support teams will remain to help you out.

If you've purchased something from livingsocial.com, you will need to contact LivingSocial Customer Support can at 202-400-2100.

If you need help with a purchase made on Groupon.com, then contact Groupon Customer Support here.

Need help with something else?