What happens if my item is broken or defective or the wrong item was shipped?

We understand if you'd like to return your item because it's broken, or the wrong item was shipped. Please carefully inspect all products received upon delivery. You must return broken or defective items within the 14-day return period. If you receive the wrong product, or a broken or defective product, please place a return authorization request at help.livingsocial.com. We'll send you an RMA (return merchandise authorization) along with a pre-paid shipping label. Only items returned with the RMA documentation will be accepted for return.

Following receipt and confirmation of the damaged product, we'll issue a full refund to the payment method you used to purchase the product. At this time, we're not able to offer exchanges or replacements for returned products.

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