What happens if my item is broken or defective or the wrong item was shipped?

Please carefully inspect all LivingSocial Products received upon delivery. You must return broken or defective items within the 14-day return period. If you receive the wrong product or a broken or defective product, please call our Consumer Services team at 866-578-2110 to request a return authorization. We'll send you an RMA (return merchandise authorization) along with a pre-paid shipping label. Only items returned with the RMA documentation will be accepted for return.

Following receipt and confirmation of the damaged product, we’ll issue a full refund to the payment method you used to purchase the product. At this time, we’re not able to offer exchanges or replacements for returned products.

Customer Care

Toll Free: 1 (877) 521-4191

9am - 8pm EST, Monday - Friday.