We're sorry there was a problem placing your order. If you've received a "credit card declined" notice, this is likely due to one of the following reasons:
- credit card number entered incorrectly
- security code not entered (found on the back of most credit cards, except for AMEX)
- incorrect expiration date
You can resolve your credit card issue by signing into your LivingSocial account here
and selecting 'account', or by clicking here
Once you've accessed your account, you can edit the credit card that you currently have tied to your purchase. Please do not resolve a decline by adding a new card.
If the problem involves credit limits, cash availability or fraud protections in place on your account, you should direct your inquiries to the merchant/bank that issued the card for assistance.
Whenever we identify a problem in trying to authorize or bill a credit card, we send a notification email, along with a link that allows you to securely update your credit-card information. We give you 5 days to update your billing information. If you update your card within this 5-day window, you will still be able to take full advantage of our deal, and we will send you the deal voucher immediately.
If your payment information isn't updated within the 5-day period, your order will be canceled and you will not be charged.