Receiving Your Voucher Confirmation
After you've purchased a deal, you'll receive an email letting you know when it is ready to be used. Your voucher will also include redemption instructions, giving you step-by-step instructions on how to redeem your deal. You can also find these instructions on the deal page.
Printing Your Voucher
To print your voucher, you can either click on the link in the email, or sign into your account at livingsocial.com. Once you've logged in, please click on "my vouchers" at the top of the page. Simply print your voucher, follow the redemption instructions (located on the voucher), and enjoy!
Using Your Voucher on Your Phone
If the merchant doesn’t require you to print your voucher, you can use your voucher on your phone. You can either click on the link in the email or sign into your account at livingsocial.com to access your voucher. Once you’ve logged in, please click on “my vouchers” to view your voucher. Your voucher will include a scannable barcode and a voucher number the merchant can use to verify your voucher. Once your voucher is verified, you’re all set!
Redeeming Your Voucher
LivingSocial offers a number of different ways for consumers to redeem vouchers. Be sure to read the fine print on the deal page or the redemption instructions located on your voucher to find out exactly how to redeem your deal. The most common are calling or emailing the merchant, following a link and using a promotional code found on your voucher, or bringing your voucher directly to the merchant to redeem your deal. Depending on the type of deal you purchase, the instructions on your voucher, and your merchant, you could use any of these methods to redeem your voucher.
You can use two ways to redeem escapes deals. You will either buy your deal and receive a voucher via email and follow the redemption instructions located on your voucher to make your reservations, or reserve your escape directly on the LivingSocial site. These deals will direct you to a calendar you can use to book your escape, and you don’t need to make any reservations through the merchant. Be sure to read the fine print on the deal page or the redemption instructions located on your voucher to find out exactly how to redeem your deal.
To redeem your shop deal, you will most often be directed to a merchant’s site after you redeem your deal. When you receive your voucher via email, you can click on the merchant’s site and use your promotional code to redeem your deal. Shipping fees are not included on your LivingSocial voucher through these deals, and you will have to pay for shipping through the merchant’s site when you redeem your deal. Some shop deals require no extra steps; when you buy the deal, you do not redeem your voucher and your product will be shipped directly to your door. You will still receive an email from LivingSocial, verifying your purchase. Be sure to read the fine print on the deal page or the redemption instructions located on your voucher to find out exactly how to redeem your deal.
LivingSocial works with a number of partner sites. Occasionally, you may be directed to a partner site when you click “Book Now” on a live deal page. Once you reach the partner site, you will be directed through a number of steps to purchase your deal. Once you’ve bought your deal, you’ll receive a follow-up email to verify your purchase. Be sure to read the fine print on the deal page to find out if you are purchasing a deal through a third-party site run by one of our partners. If you have a question about something you bought from one of our partner's sites, you should contact the partner who owns the site.